Acceptable Use Policy

This policy lists what Agencies may not do with Quoteline. Breaking it can lead to immediate suspension, and Quoteline may report illegal activity.

Not allowed

• Messaging anyone without prior express written consent that names your Agency.
• Uploading shared, aged, resold or purchased lists unless each person gave consent naming your Agency.
• Using consent obtained on behalf of "marketing partners" or other third parties.
• Messaging people who opted out, or numbers on the National or a state Do Not Call list without a valid exemption.
• Messaging people under 18.
• Messaging outside the allowed hours for the recipient's state, or in states Quoteline hasn't enabled.
• Rotating phone numbers, using multiple numbers, or altering content to avoid carrier filters ("snowshoeing").
• Hiding or misstating who is sending, or leaving out your Agency's name or opt-out instructions in a first message.
• Content that is misleading, deceptive, unlawful, hateful, sexual, or about prohibited topics under carrier rules (including cannabis, firearms sales, high-risk lending and debt relief).
• Generating phone numbers randomly or sequentially, or texting numbers you didn't collect.
• Asking Quoteline staff to send or launch campaigns for you.
• Giving false information during number verification.

Monitoring

Quoteline watches opt-out, complaint and wrong-number rates, and may pause sending automatically while we review an account. We may ask for consent records for a sample of your contacts at any time.

Quoteline LLC · Michigan · support@quotelineapp.com
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